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FAQs
Here are some frequently asked questions about our equipment
Firstly, don't worry - all of our brewing equipment is really easy to use! We have a range of brew guides demonstrating with step by step methods here. For further assistance or any questions please reach out to our team via live chat down the bottom right of the screen or email - we love to chat coffee.
Each product will have a warranty specific to the manufacturer, but we're your first port of call. If you have any issues at all, reach out to us via live chat or email and if we can't help troubleshoot, we'll organise a replacement.
If your item is in unused condition, in its original packaging, then you can certainly send it back to us for an exchange. Please note, we do not offer refunds for change of mind..